At Xenobuild, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we offer refunds under the terms outlined below.

1. Returns

  • You have [7/14/30] days from the date of delivery to request a return.
  • To be eligible for a return, your item must be:
    • Unused and in the same condition that you received it.
    • In the original packaging, with all tags and accessories included.
  • Proof of purchase (invoice, order number, or receipt) is required.

2. Non-Returnable Items

Certain types of goods cannot be returned, such as:

  • Perishable items (e.g., food, flowers, etc.)
  • Customized or personalized products
  • Downloadable digital goods or gift cards

3. Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund.
  • If approved, a refund will be processed to your original method of payment within [5–10 business days].
  • Shipping charges are non-refundable.

4. Exchanges

We only replace items if they are defective, damaged, or incorrect.
If you need to exchange an item, contact us at [xenobuildg@gmail.com].

5. Shipping Returns

To return your product, please send it to:
[Return Address Here]

You will be responsible for paying for your own shipping costs for returning your item unless the return is due to our error.

6. Contact Us

If you have any questions about our Returns Policy, please contact us at:
📧 [xenobuildg@gmail.com]
📞 [+91 8421224533]