At Xenobuild, we understand that sometimes plans change. We’ve made our cancellation process simple and transparent to ensure a smooth experience for our customers.

1. Order Cancellations

  • Orders can be cancelled within [1–24 hours] of placement, provided they have not yet been processed or shipped.
  • Once your order has been dispatched, it cannot be cancelled. In such cases, you may refer to our Return or Refund Policy.

2. How to Request a Cancellation

To cancel your order, please contact us promptly at:
📧 [xenobuildg@gmail.com]
📞 [+91 8421224533]
Include your order number, name, and reason for cancellation in your message.

3. Cancellation Charges

  • Orders cancelled before processing will receive a full refund.
  • If the order has already been processed or packed, a small handling fee may be deducted.
  • Refunds will be issued to your original payment method within [5–10 business days].

4. Late Cancellations

If your order has already been shipped, cancellation is not possible. You may return the product after delivery following our Returns Policy.

5. Service or Subscription Cancellations

  • For digital services, subscriptions, or memberships, cancellation requests must be made at least [24 hours] before the next billing cycle.
  • No refunds will be issued for partial periods or unused services once the billing period has started.

6. Contact Us

If you have any questions about order cancellations, please contact us at:
📧 [xenobuildg@gmail.com]
📞 [+91 8421224533]